Posted on October 29, 2017
I was buying a small electronic item when the cashier asked me, “Do you want to buy the extended warranty?” I replied, “No.” She then continued, “I didn’t think so but my boss makes me.”
Posts about The Retail Doctor Blogupselling
Posted on November 19, 2015
It's gift season.
Everyone is rushed.
Looking for a shortcut.
The magic promotion.
All of this comes from wanting one thing: a profitable year.
Retail Holiday Sales Retail Sales Training selling upselling
Posted on July 19, 2015
A quick walk through the mall shows retailers are trying to increase revenues with some fairly dramatic sales this summer.
But sales can hide the cause of death of many stores...passive ...
Posted on May 21, 2015
My retail sales training programs - either in-person or online - start from the idea everyone sells - whether they call it that or not. (You can download the complete buyer's guide to online ...
Posted on February 17, 2015
Upselling is about challenging customer preconceptions and getting them to see the value behind every product you sell.
Most customers aren’t cheap, they’ve simply adopted a mindset that most ...
Posted on June 01, 2013
OK, I hope this doesn't come off sexist as that is not my point of these two "selling to men" blog posts.
Men are social animals.
That’s why they make teams, follow teams and jointeams.
They are ...
