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The Retail Doctor's Blog


Attract, Close & Delight Your Customers

Customer Service In Your Retail Store – 3 Stories To Get You From Cringing To Caring

Bob Phibbs

I have been a loyal Nordstrom shopper for decades. It was the pinnacle of cache to buy from Nordstrom. Exclusive. Quality. Service. For many years one salesman at their Cypress store helped me pick out my on-camera wardrobe.

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Topics: retail customer service,, Nordstrom, United

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