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The Retail Doctor's Blog


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What Every Retailer Ought to Know About Shoplifting, Employee Theft and Five Finger Discounts

Bob Phibbs

Shoplifting and employee theft are on the rise; they make up what retailers call "shrink."

Loss prevention is a broad category used to encompass disappearing merchandise from shoplifting customers, employees not ringing up merch correctly, employees not checking invoices to packing lists, employees giving their employee discount to friends and family, transfers that are sent to another store but never taken out of the original store's inventory and probably most importantly - employees stealing.

Yes, employees stealing.

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Topics: Shrink/Loss

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