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Correct common mistakes with customer service tips

Sales Training - The 5 Stupidest Questions To Ask Retail Shoppers

People who sell retail have to up their game, or their brick and mortar stores will bleed customers. And don’t blame online sales… In spite of the...
Exceptional experience

How Your Retail Employees can Create Exceptional Customer Experiences

I was consulting with a new luxury client. I was going to be working on their sales floor and they told me I would have to wear the old school...
Celebrating success

Retail Sales Training: How To Help New Employees Succeed

Helping new employees succeed in your retail store is best accomplished with retail sales training that offers practical skills. Practical skills...

The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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