Posts about The Retail Doctor BlogSales Training
Posted on June 28, 2015
People who sell retail have to up their game, or their brick and mortar stores will bleed customers.
And don’t blame online sales…
In spite of the relentless onslaught of online retailers, 85% of ...
Posted on June 22, 2015
Customer service. We've all heard the need for it.
We've all tried to manage it.
We've all felt a lack of it.
And yet it rarely happens...
Posted on May 31, 2015
Untrained retail employees often think merchandise sells itself.
That if a customer wants something, they’ll tell you. To those employees, I offer that selling in many ways is like dating.
Posted on February 01, 2015
The final stage of a sale is used to suggestively sell an add-on to the main purchase.
After the customer has made the big decision to buy the solution to their need that you found for them, it ...