Most CEOs, owners, and managers of retail stores understand that employee training is a key factor in improving customer...
Read The ArticlePeople who sell retail have to up their game, or their brick-and-mortar stores will bleed customers. And don’t blame onl...
Read The ArticleUntrained retail employees often think merchandise sells itself. That if a customer wants something, they’ll tell you. T...
Read The ArticleCustomer service. We've all heard the need for it. We've all tried to manage it. We've all felt a lack of it. And yet it...
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