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The Retail Doctor's Blog


Attract, Close & Delight Your Customers

Motivation Beyond Paying Retail Sales Commission: 3 Ways To Get Employees To Sell

Bob Phibbs

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Topics: Motivation, Retail Sales Training, retail employee, sales management

Retail Sales Training: Get Customers To Picture Regret

Bob Phibbs

I was speaking at the Sturbridge Inn & Convention Center and I had to print something off a computer at their business center. An agitated woman and her daughter logged on next to me.

They were searching for something to do with dolls.

After about 10 minutes I happened to see they were searching for a particular Ugly Doll they had seen.

The website didn't have it and the mom was getting more upset.

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Topics: Customer Service, Retail Sales Training, sales management

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