Posts about Retail Training

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Not Just Following Orders: 10 Tips To Manage Change And Produce Positive Results

As a retail shop owner or manager, it's crucial to understand that the success of any training program is not just about...

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The 12 Worst Excuses for Not Training Retail Employees

Most CEOs, owners, and managers of retail stores understand that employee training is a key factor in improving customer...

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5 Pitfalls of DIY Retail Sales Training in Your Store

Updated July 21, 2022 While I love speaking to retailers and providing retail sales training on how to sell better in th...

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How To Remove Half-Assed Responses To Requests For Customer Service

Three very short examples about customer service… A friend of mine was at a restaurant the other day. She was told they ...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.