Your employees don't smile, greet customers, or follow any script. Your sales are flat. Most retailers don't look in the...
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			  A recent webinar, "From Grumpy to Great: Because Happy Employees Don't Spit In Your Coffee," brought together Paul Landr...
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			  Updated April 18, 2024 In college, I had an ill-fated stint as a server at a mall-based restaurant. Onboarding there con...
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			  Those who started working in retail these past 18 months will someday look back and remember well the long days of mask-...
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