November 20, 2016
Holiday retail sales crunch time is days - not weeks - away. Twenty-three years ago today I was planning the most important last minute detail - getting my employees motivated for a great holiday.
Attract, Close & Delight Your Customers
November 20, 2016
Holiday retail sales crunch time is days - not weeks - away. Twenty-three years ago today I was planning the most important last minute detail - getting my employees motivated for a great holiday.
April 19, 2016
I was consulting with a major retailer the other day. Premium. High quality. Known brand.
The retail executive shared with me that when they put on a sale, they see a whole different customer than their regulars.
I found that particularly interesting because most people would have predicted their own customers came out in droves, but they really didn’t.
Topics: Retail Sales, Customer Service, retail employee training
March 16, 2016
If you live in the United States, you are no doubt aware that there is a presidential election going on. (If you live outside the United States, I shudder to think what your opinion of us is right now.)
Topics: Employee Management, retail employee training, politcs
©2017 Bob Phibbs The Retail Doctor