For years we’ve heard that employee expenses are driving retail profit margins down; as a result, labor hours were cut. ...
Read The ArticleHow your employees should be greeting a customer is a frequent topic among retailers. RetailWire once discussed, What is...
Read The ArticleThe opportunities for coaching retail employees are huge and exemplified in this brief story... Missing the mark on cust...
Read The ArticleI made an orange dessert for some friends the other night. When one of my guests took a bite, her face soured; she said ...
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