I walked into a store in California last year and they had what seemed like thousands of mason jar candles stacked on a ...Read The Article
We’ve all seen videos of customers being abusive to airline personnel, in grocery stores, in banks, and … also, bad cust...Read The Article
It’s easy to bemoan retail right now and the lack of good customer service. Disney just closed 60 stores as of September...Read The Article
The goal of retail customer service training is to create an exceptional customer experience. So, what do you focus on w...Read The Article
Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.