Posts about Retail Customer Service Training

male customer in retail store alone without customer service
7 Critical Service Failures Driving Customers Away (And How Training Solves Them)

The scene plays out in one of America's most prestigious department stores: A customer looking to purchase a high-end co...

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Expressive salesmen
The Case For Inclusive Hiring: Are You Overlooking The Benefits?

Updated July 21, 2023 At the end of a day-long retail sales training program I was conducting with a group, one of the o...

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Aggressive customer
Why Have Customers Become so Aggressive and Belligerent?

We’ve all seen videos of customers being abusive to airline personnel, in grocery stores, in banks, and … also, bad cust...

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Nordstrom's customer service
What Is World Class? Customer Service Case Study at Nordstrom NYC

It’s easy to bemoan retail right now and the lack of good customer service. Disney just closed 60 stores as of September...

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Transform Your Store with SalesRX Sales Training: 83% See Double-Digit Growth

 

Tired of watching potential sales walk out your door? Smart retailers know that today's winning formula isn't just about stocking shelves - it's about creating experiences that turn browsers into buyers. That's why over 83% of store owners who implement our proven SalesRX training system see double-digit sales growth.

We transform your retail associates into skilled experience creators who know how to connect, engage, and close sales naturally.

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