Updated July 21, 2023 At the end of a day-long retail sales training program I was conducting with a group, one of the o...
Read The ArticleI walked into a store in California last year and they had what seemed like thousands of mason jar candles stacked on a ...
Read The ArticleWe’ve all seen videos of customers being abusive to airline personnel, in grocery stores, in banks, and … also, bad cust...
Read The ArticleIt’s easy to bemoan retail right now and the lack of good customer service. Disney just closed 60 stores as of September...
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