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The Retail Doctor's Blog


Attract, Close & Delight Your Customers

Retail Is Not Dead But Stores Are Closing. How To Keep Your Store From Dying

Bob Phibbs

On Monday, Ralph Lauren announced they are closing their flagship Polo store in New York City as part of a drive to gain their footing in a rapidly changing retail world. The Detroit News said it was “a symbol of old-fashioned luxury that no longer resonates with today’s shoppers.”

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Topics: Customer Service, Luxury Retail, Nordstrom, Ralph Lauren

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