<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=427963060747101&amp;ev=PageView&amp;noscript=1">

The Retail Doctor's Blog

Attract, Close & Delight Your Customers

Here’s Why You Need To Get Serious About Your Own Retail Customer Service And Engagement

Bob Phibbs

Brick and mortar stores have the ability to surprise and delight. So does a downtown shopping area.

Read More

Topics: Online shopping, Retail Sales Training, Amazon

How to Find Strength In Being A Brick and Mortar Retail Store

Bob Phibbs

This is a post for retailers with physical stores competing with online shopping and technology that threatens their retail sales.

Read More

Topics: Retail Sales, Online shopping, Retail Sales Training

Retail Sales Shocker: Amazon Rumored To Open 100s of Stores

Bob Phibbs

When it came to bookstores, the dirty little secret was that customers would come into the indie or chain bookstore, then secretly purchase on Amazon.

Read More

Topics: Retail Sales, Online shopping, Amazon

Here's Why You Should Forget Adding An Online Retail Store

Bob Phibbs

I hear a lot of independent bricks and mortar stores saying they need to build an online store.

The expectations is millions of people perusing your products, shipping to exotic locales like Pacoima, Paris or Peru.

A website delivering the amount of customers you lost in the last two years with low overhead.

Read More

Topics: Online shopping, omnichannel, online sales

Posts by Topic

Subscribe below to see all

Don’t watch another unsuccessful quarter fly by — Train your staff online to achieve higher sales and more profit.

Try SalesRX Now