This is a post for retailers with physical stores competing with online shopping and technology that threatens their sal...Read The Article
Amazon customer service is legendary. Buy something if you're a Prime member and return it for free, immediate credit in...Read The Article
While online retail numbers rose during the pandemic, many of those DTC retailers are now opening brick and mortar store...Read The Article
When it came to bookstores, the dirty little secret was that customers would come into the indie or chain bookstore, the...Read The Article
Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.