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How To Make Brick And Mortar Stores Better Than The Internet

Online mattress company Casper is opening 200 stores across the US; online consignment store ThredUp is planning 100, and don’t forget about...

Amazon Prime Day Crash Reveals Fallibility Of Online Shopping

Amazon’s website crashed as Prime Day 2018 kicked off. How does Amazon crash when people order from them 24/7 365 days a week?

Here’s Why You Need To Get Serious About Your Own Retail Customer Service And Engagement

Brick and mortar stores have the ability to surprise and delight. So does a downtown shopping area.

How to Find Strength In Being A Brick and Mortar Retail Store

This is a post for retailers with physical stores competing with online shopping and technology that threatens their retail sales.

Retail Sales Shocker: Amazon Rumored To Open 100s of Stores

When it came to bookstores, the dirty little secret was that customers would come into the indie or chain bookstore, then secretly purchase on...

Here's Why You Should Forget Adding An Online Retail Store

I hear a lot of independent bricks and mortar stores saying they need to build an online store.

The expectations is millions of people perusing...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

I'm ready to win