When I was in college, I had an ill-fated stint as a server at a mall-based restaurant. Onboarding there consisted of a ...Read The Article
First, the bad news for retailers... I’ve included this quote from McKinsey in several of my previous blog posts: "Brick...Read The Article
Wondering how to prepare your store for the holidays during a pandemic? The National Retail Federation reports that 40 p...Read The Article
While online retail numbers rose during the pandemic, many of those DTC retailers are now opening brick and mortar store...Read The Article
Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.