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I know that retail tweets can be snore-inducing. Rather than curse the dark, let's light a candle!

I know that retail tweets can be snore-inducing. Rather than curse the dark, let's light a candle!

Subscribe to my blog with the RSS button at left. I'll deliver helpful, informative content (although a bit longer than 140 characters) into your email box a few times a week. Plus at no additional charge, I'll convert the major retail trends, retail sales training and marketing into English.

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Read My Latest Blog Posts

7 Ways You’re Missing Getting Retail Customers In the Door

Graham, a friend of mine went to a local electronics store to buy a microphone. The young sales associate took him to the microphones and then stood there silently hovering over him. The associate...Read more

The One Reason Customers Aren’t Returning To Retail Stores

Let’s stop kidding each other and be honest… When a customers' experience in your store was crappy, they won’t be back. And let’s put a finer point on it… when shoppers don’t return, it's...Read more

Do You Recognize These 6 Early Warning Signs Of Losing A Retail Sale?

A lot has been written on closing a sale, but what if you could see the warning signs you were going to crash and burn? Would that be valuable to your sales team? Good... When I was a kid, I loved to...Read more

Wait, What? Getting Retail Employees To Listen

I was just at Chipotle in Las Vegas. I got to the front of the line and the server asked for my order. “Chicken burrito, easy white rice, easy black bean.” She took the warm tortilla off the press,...Read more

How To Become Super Human In Retail Sales

Each year I attend a conference put on by Hubspot called InBound. It is for thought leaders, marketers, agencies, and salespeople. I’ve been fortunate to listen to some of the smartest people in the...Read more