Bob Phibbs Posts by Bob Phibbs

To Compete With Amazon Try Adding On Instead of Discounts

Many stores are having difficulty competing with Amazon unless they use coupons and discounts which punishes their margi...

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The Disconnect of Retail Salespeople To Happiness

To succeed in retail, especially luxury retail, employees must be taught that a customer is not just another chance to s...

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Best Cross Selling and Upselling in Retail Tips

Updated August 1, 2024 Cross-selling and upselling in retail are the foundations of raising the average ticket. Cross-se...

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How to Motivate Your Retail Employees

How to motivate retail employees … It’s a subject retailers routinely ask about. My answer is always the same: You don’t...

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