Posts about Customer Service (19)

Best Retail Blog Posts

Updated for relevance September 21, 2023 Before we close the book on the year, here are some of my most popular retail b...

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Are Your Employees Putting Your Retail Brand At Risk?

In a conference call, GAP stated that “About 70% of shoppers across its three chains (Gap, Old Navy, Banana Republic) wa...

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Hey Retailers! Nordstrom Customer Service Problems Are Yours Too

I’m a traditional shopper at Nordstrom and have been since I worked at South Coast Plaza in Southern California thirty y...

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Customer Service: 4 Tips How To Handle A Customer On Their Cell Phone

In an increasingly turned-on world, a leading cause of poor customer service from retailers is caused by trying to wait ...

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Transform Your Store with SalesRX Sales Training: 83% See Double-Digit Growth

Tired of watching potential sales walk out your door? Smart retailers know that today's winning formula isn't just about stocking shelves - it's about creating experiences that turn browsers into buyers. That's why over 83% of store owners who implement our proven SalesRX training system see double-digit sales growth.

We transform your retail associates into skilled experience creators who know how to connect, engage, and close sales naturally.

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