Updated September 5, 2024 Imagine being in an airplane and overhearing a voice from the cockpit saying, “Just keep the n...
Read The ArticleWhen employees leave – either because you fired them or they quit by choice, their absence leaves a hole. Retailers hate...
Read The ArticleAmazon customer service is legendary. Buy something if you're a Prime member and return it for free, immediate credit in...
Read The ArticleA lot has been written about the gamification of employee training. The idea is that the short wins you get from a game ...
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