At the end of a day-long retail sales training program I was conducting with a group, one of the owners piped up, "What ...
Read The ArticleLet’s be frank when it comes to hiring and training seasonal retail sales associates... All you really care about is tha...
Read The ArticleI made a dessert for some friends the other night. When one of my guests took a bite, her face soured; she said it taste...
Read The ArticleBefore its opening, I was asked to visit a franchise to evaluate the new crew. I discovered the team members were bland,...
Read The Article