RETAIL CONSULTANT

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RECENT ARTICLES

How To Get Your Dealers and Franchisees To Follow Your System

As a retail consultant, one of the most universal concerns major brands and franchisors ask me is, "How can I get franchisees (or dealers) to use the tools we provide for them?" As a former COO and...

IBM Watsonx: Where AI Meets Human Wisdom in Retail

I enjoyed being immersed in IBM’s Watsonx at the National Retail Federation’s Big Show last month. The crux of what IBM Watsonx is all about is keeping the humanness of this new kind of smart...

Peeking into the Future: Retail Trends in 2024 from NRF

Discover the exciting future of retail as we delve into the latest trends and innovations that will shape the industry in 2024, as seen at the National Retail Federation (NRF) Big Show in Manhattan...

Meet Bob Phibbs, The World’s Leading Expert on Brick-and-Mortar Retailers

Who is the champion of retailers? Before 1994, there wasn’t a champion because retail was already starting to lose ground to online competitors.

That’s when Bob Phibbs stepped into the fight to give brick-and-mortar retailers a fighting chance. The Retail Doctor launched in 1994 and for the past 25+ years, you’ve seen his work.

Bob Phibbs is an internationally recognized business strategist, customer service expert, sales coach, marketing mentor, author of three books, and motivational business speaker.

Get the Retail Doctor’s prescription for success.

Click the button below to start the dialogue how Bob Phibbs can bring excitement, education and fun to your event.