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Free Retail Sales Training Courses on Reopening & Rebuilding Trust

There is a lot of uncertainty around reopening retail, but the fact of the matter is that you have to have a solid plan and you have to have hope.

This free course from Bob Phibbs, The Retail Doctor, aims to help you develop a plan for reopening as well as train your staff how to interact with customers in this new normal -- to care for them rather than wait on them.

These online retail sales training courses include these 8 lessons, based on questions submitted from retailers all over the world:


  • How to See Opportunity in the Chaos
  • How to Reform and Rebuild Your Team
  • Quick Tips for Adapting to Long-Term Changes
  • How to Successfully Manage the Merchandise Conundrum
  • How and Why to Approach Reopening like a New Business
  • How to Welcome Customers to Your New Normal
  • How to Pivot Conversations to Keep Things Positive
  • How and Why to Use Role Play in Sales Training

These courses also include 5 role play exercises to download and use with your staff.

This is entirely free and no credit card is required.

How to get started?

Fill out the form to get on the right path to reopening and rebuilding trust!