Free Retail Sales Training Course: Rebuilding Trust With Customers & Associates
There is a lot of uncertainty around reopening retail, but the fact of the matter is that you have to have a solid plan and you have to have hope.
This free course from Bob Phibbs, The Retail Doctor, aims to help you develop a plan and train your staff how to interact with customers in this new normal -- to care for them rather than wait on them.
These online retail sales training courses include these 8 lessons, based on questions submitted from retailers all over the world:
- How to See Opportunity in the Chaos
- How to Reform and Rebuild Your Team
- Quick Tips for Adapting to Long-Term Changes
- How to Successfully Manage the Merchandise Conundrum
- How and Why to Approach Reopening like a New Business
- How to Welcome Customers to Your New Normal
- How to Pivot Conversations to Keep Things Positive
- How and Why to Use Role Play in Sales Training