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Neiman Marcus Visit Illustrates Why Brick And Mortar Stores Are Losing Money
 

Good day Colleague,

I occassionally share stories of various businesses I encounter like Nordstrom, the Four Seasons, Dick's Sporting GoodsWilkes Bashfordthe Ritz-Carlton and now Neiman Marcus because, when you look at growing your own business, you must be able to see, understand and proactively know how you want your customer to feel.

Neiman Marcus is three billion dollars in debt. People are wondering, "How are they going to survive?"

When you're only clerking the merch that someone wants, you're gonna be in trouble.

And that's my point to you in this brand new post. 
Just click the title below to read it.

Neiman Marcus Visit Illustrates Why Brick And Mortar Stores Are Losing Money
 
Take The Retail Assessment And Get Insights Just For You!
 

This simple quiz includes questions I've used during business makeovers for the Los Angeles Times and others.

It will take you under four minutes to complete. You'll receive a star rating and several tips to grow your brick and mortar sales. Click here to start.

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Try It Now! See How You Can Build a Winning Sales Team With SalesRX
 

It's a New Year - are you tired of settling for an average unit count of 1.1 and a low average ticket?

Built using my decades of real-world experience training employees the tools they need to grow sales, you can have it all for a fraction of what it would cost you to have me come to your store. To take free lessons, click the button.

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How to use storytelling to get more sales
 
You may have heard of storytelling but where should you use it to grow sales? Click here to watch (60 sec.)
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You can't wing exceptional customer service...
 

Customers are why a business exists. If your staff doesn't understand where customer service can fail in a brand, they often can't create customer service in their own store that is exceptional.

That's important because customers don't rave about average.

Use today's post as a springboard for your own crew at your store What should have happened at various points in my story? 

That's all for this week, please make sure to join my Facebook page here, submit your questions Wednesday and watch as I answer them LIVE Thursday morning. (You can also go to the page and watch this week's replay.)

Good selling!

 


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SalesRX: For the Brick-and-Mortar Store That HATES Losing to Online Competitors

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