retail sales training tips


3 Things You Must Do To Get More Sales From Men Shopppers

Good day Colleague,

Mother's Day is now past and retailers have started thinking about Father's Day.  

But how men shop has changed. Men are now taking their kids shopping and sharing roles. And there's some pretty compelling arguments that understanding how men shop is crucial for your brick and mortar success.

Take for example...

Price promotions are one of the least important factors for bringing men into a brick and mortar store.

Maybe you're chasing the wrong customer.

To read the full post, which includes several more stats as well as things you need to get right to attract more of these full-paying shoppers, click the link below.

3 Things You Must Do To Get More Sales From Men

SalesRX Customer Success Spotlight: Meet Jay Wooten, owner of Visual Dynamics in the Sunshine State

b4fcb5b2-9a29-4ec9-a739-308e81302ffc-upload_a_picture_of_yourself-meVisual Dynamics is an Apple Premier Partner, which is a small, elite group of independent Apple resellers and service centers around the nation.

Visual Dynamics has been in business for 31 years with two locations in Florida.

Every technician at Visual Dynamics is both Apple Certified and SalesRX Certified.

"Bob's retail philosophy matched my own, but I could never put mine into specific words or actions. Bob was able to communicate those concepts in a dynamic and practical way, and now I have a much better retail vocabulary to communicate to my staff, and it made a significant difference -- even after being in business for 31 years! Customer satisfaction has improved dramatically, and I now have a mental yardstick on how my employees should conduct themselves on a daily basis and how they should be interacting with customers (and fellow employees)" - Jay Wooten

Find out more about Visual Dynamics here.sales-rx-logo


"How to respond to, 'Thanks, I'll Buy It Online?'"

This was a recent Ask Bob 60 sec. video. You can watch my answer (or read it) here.  

"What is the bell curve of training?"
The goal of what we want is for the learner to be unconsciously competent, which means I don't have to think about it again. Watch or read my answer here.
bell curve of training
One more reminder... a conversation to listen to...

"Oh my goodness Bob that was a great podcast! My brain is swimming with potential triggers and loving my store and enjoying my customers!! Just the best!"

TammiDanI interviewed Tammi Ketterman from Ketterman's Jewelers. If you care about building customer loyalty or if you hold events, then  you should hear this episode!

Podcast logo 2018You can listen here.

And remember to subscribe on your favorite podcast platform like ITunes.

If you like what I have to say, and I hope you do...please share this newsletter, the video answers, or the podcast with your team at your store. 

rdgtgybIf you'd like to order an autographed copy of my book, you can do so here

I appreciate your shares with your social networks as you see fit.



Bob Phibbs
Bob Phibbs Signature

PS - If you want to know all the ways I help retailers, you can download my services guide here

Why should you use me for your next convention, meeting, or training? 

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You can click the image above or here to see my two minute video.

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38 Riverside Ave Coxsackie, New York 12051 USA
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