May 21, 2017
People often ask me, “How many hours does it take for retail sales training?”
May 07, 2017
One of the best things you can hear in a retail store is, “I was just walking by and spotted this and I had to have it.”
April 30, 2017
Brick and mortar stores have the ability to surprise and delight. So does a downtown shopping area.
April 28, 2017
I received a tweet from Susanne Wolf in January of this year accompanied by the photo above. It read, “Thanks to you Bob: reaching our goal and going shopping in Paris next week.”
April 23, 2017
We now value the worth of something by how picture-ready it is. I got caught up in it myself while staying in Los Angeles recently.
April 13, 2017
Are you struggling to get more sales? Looking for how to sell more in your store? You can either watch a 90 second video about it here or read below.
Topics: Retail Sales Training
April 09, 2017
On Monday, Ralph Lauren announced they are closing their flagship Polo store in New York City as part of a drive to gain their footing in a rapidly changing retail world. The Detroit News said it was “a symbol of old-fashioned luxury that no longer resonates with today’s shoppers.”
April 01, 2017
When I was working with a retailer a few years ago, I observed a new hire as he was brought into the back office. He was escorted to an old Dell computer and handed a stack of DVDs. “Watch these and when you’re finished come find me; you’re trained.”
March 30, 2017
There is nothing sadder than going by one of your favorite boutique retailers and finding an empty store with a sign For Lease posted in the window.
Topics: Small Business