The three deadliest words in retail sales training are, “I get it.” They are a form of short-hand that discounts the need for further explanation as in a friend talking to another friend about being dumped, “I get it, you’re bitter, go on.”
How often do you hear that in a film, on the TV or say it to your friends? I’ll bet a lot.
I have created some fairly expansive sales training programs that take about a month for an employee to fully be trained. They all end with Continue reading 3 Deadliest Words In Retail Sales Training »
