You’ve probably heard it said of someone selling at retail, “They could sell ice to an Eskimo,” or something similar to that.
But how did they get that way? Is the ability to excel at retail selling an instinctive talent that can’t be learned?
Not at all.
Almost anyone can learn to be a great retail salesperson if they follow these seven principles that humanizes the retail sales process. Continue reading 7 Ways To Get Better at Selling at Retail »
I was speaking at the Sturbridge Inn & Convention Center recently and had to print something at the business center. A guy was on the one computer checking email and then an agitated woman and her daughter logged on.
They were searching for something to do with dolls.
After about 10 minutes I saw they were searching for a particular Ugly Doll they had seen. The website didn’t have it and the mom was getting more upset. Continue reading Retail Sales Training: Get Customers To Picture Regret »
