Your custom motorcycle and you hurtle down Wilshire Boulevard. You turn around at the intersection and stop in front of an apartment building.
You grab your precious cargo – two extra large meat lovers’ pizzas with extra cheese and extra sausage, and hurry into the building. Continue reading Lost a Sale? It All Started With How You Greeted Your Customer »
This retail sales training post expands on the four personalities presented here with an overview.
The Driver personality style is all about power and ego. External validation by applause, commission checks, status or atta-boys drives them to excel. Continue reading Retail Sales Training: Adjusting Your Driver Personality »
To succeed in retail, especially luxury retail, employees have to be taught a customer is not just another chance to sell someone your “stuff.”
They have to be happy before they get the sale, not after. Continue reading The Disconnect of Retail Salespeople To Happiness »
One of the best things you can do for your business -especially if you are a luxury retailer – is to have a weekly meeting with your crew. An employee meeting an hour before your store opens lets you share information, give updates and focus everyone on sales.
Unfortunately, meetings are rarely held because managers don’t know what sections to organize a meeting around. So here you go…
Here’s my plan so you don’t waste employees’ time.
1. Begin by Continue reading 8 Tips How to Hold a Profitable Employee Meeting »
