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Five Trends For Brick and Mortar Retailers in 2014

retail trends 2014As the go-to expert for the retail industry, I’m keen to keep abreast of retail trends and share them with readers every year.

Here are five of the 23 larger trends. Since I don’t work for a mobile provider, deliver POS or digital shopping solutions, or have any skin in the game as they say, it is an unbiased list.

If you want to read all of them as well as my insights about them, download my free special report 23 Trends Every Retailer Should Know For 2014.

The nation’s economic outlook has vastly improved in recent weeks with signs of stronger job growth, bigger gains in personal incomes, and an improving housing market.  Because of this, sales will continue to grow in 2014 for many retailers. Continue reading Five Trends For Brick and Mortar Retailers in 2014 »

Retailers: Don’t Treat Customers As Aliens In Your World

retail sales trainingI’ve given speeches to some amazing retailers and brands in the past few weeks about customer service and selling.

Oftentimes, audience members ask if I’ve owned a retail shop similar to theirs.

I haven’t.

I’m not from their world.

I haven’t worked every day in their retail environment.

I haven’t seen it all.

In fact, I’ve seen very little. Continue reading Retailers: Don’t Treat Customers As Aliens In Your World »

Balancing Retail Inventory: Making Friends With Clearance

clearance retail salesClearance. A fresh start that makes way for new inventory in your store.

Many retail merchants tiptoe around inventory markdowns, and it is unnecessary. Your money is already gone; holding on to it just ties you to the past.

But many retailers feel that they must get back whatever they paid for their inventory, no matter how many years ago the merchandise first arrived in their store. This thinking is murder on their cash flow.

Other retailers feel there will always be a demand for a part or accessory to a model or product, even if that product is no longer sold. Continue reading Balancing Retail Inventory: Making Friends With Clearance »

5 Trends That Will Cause Bricks and Mortar Retailers To Lose Sleep in 2013

retail sales trendsAs a retail expert, I’m often asked for comments on retailing, retail sales training and yes, trends. That’s because there is so much chatter in the media about consumer behavior, technology and constant surveys that the bigger trends are lost.   Last year’s list was so popular I came up with ten retail sales trends for 2013.

Here are the first five, if you want to read all ten, you can click here and enter a bit of information and receive them without charge.

As the economy heats up, so will your competition. Continue reading 5 Trends That Will Cause Bricks and Mortar Retailers To Lose Sleep in 2013 »

Independent Retailers: How To Pitch Your Small Business Saturday Success To Reporters

retail sales pitchThe 2012 Thanksgiving holiday weekend retail sales total increased 12.8 percent according to the National Retail Federation.

Yet in 2013, while brick and mortar retail still represent roughly 90% of total sales, you’ll hear mostly about holiday e-commerce sales rising over last year.

And you’ll hear practically nothing about independent retailers’ successes.

Don’t let them get away with that.

Plan now to leverage your participation and success in Small Business Saturday.

Here’s How: Continue reading Independent Retailers: How To Pitch Your Small Business Saturday Success To Reporters »