You Can Compete!

How to outperform the competition by hiring the right team, attracting and keeping more customers, and making bigger sales

Retail isn’t that hard to perfect… it comes down to having the right people and right product for your customers. When you drop one of those, you end up settling. And if the past year has taught us anything, it’s that you just can’t settle anymore if you want to get ahead of the competition and stay there.

In this presentation, retail expert and speaker Bob Phibbs reveals how to build the right team, hold on to existing clientele and capture new customers to ultimately make bigger sales and earn the profits you seek.

You’ll learn how to:

Recapture the money you’ve been leaving on the counter for your competitors to snatch up.
Increase your sales 20, 40, even 60% within six months.
Attract better employees rather than settle for the discarded dregs of discounters.
Move the merch that’s gathering dust and costing you interest.
Recognize and engage the largest group of potential customers you’ve been ignoring.
Convert customers who are “Just looking” into customers who make a purchase.
Grow your loyal customer base without losing those who already love you.
Save money on advertising by attracting more business through word of mouth.
Find, train, and manage employees you look forward to working with each day and avoid and remove those energy vampire employees sucking the life out of your business.
Gain the leverage you need to make small changes that produce big results.
Grow your business in a cutthroat environment and uncertain economy.
And much more…

This isn’t a presentation in a vacuum. Every presentation is customized to suit the specific interests and needs of your audience for the best learning experience possible. Bob’s “tell it like it is” persona combined with his enthusiastic and entertaining attitude create a perfect learning environment where your audience will have a blast while gaining tools they can take home and implement immediately to make money.

To drive home the message and make sure your audience takes away, remembers, and implements the valuable lessons from this presentation, every speech ends with a written commitment of what they are willing to change the minute they get back to their store, desk or office.

People were raving about your presentation! Everyone said this was the best event they ever attended of any manufacturer!

Dean S., President, Brother International

As a speaker, you captivate audiences with the use of humor and by having them interact with you. The energy level in the rooms was always high, and as word spread about how great your seminars were, the attendance kept increasing. As the person that hired you to speak to our retailers, reps and manufacturers, I was extremely pleased with your performance, and with the feedback I got from my group. Every retailer in business today should hear your message!

Karen Galindo, Casual Furniture Retailers Association

Bob is a one-of-kind presenter who understands the challenges retailers are facing, has the expertise to offer real time solutions and the attention- grabbing wow factor to make it interesting for them to tune in and stay tuned in. My members are still talking about the presentation but more importantly talking about implementing what they learned and heard that day. Not only have they overcome the fear of something new, they are seeing results.

Your presentation set off a storm of activity at the member level. For weeks now retailers have been actively setting up Facebook pages and using social media. They came away from your session with the confidence and the motivation to try something new. That’s the best result any association can hope for when they hire a speaker. Thank you for the awesome presentation.

Kathleen McHugh, President, American Specialty Toy Retailing Association