Comments on: How To Deal With A Bad Salesperson on Your Payroll http://www.retaildoc.com/blog/elinor/ The Retail Doctor Tue, 07 Feb 2012 05:42:25 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: bobphibbshttp://www.retaildoc.com/blog/elinor/#comment-40926 bobphibbs Fri, 02 Dec 2011 20:07:32 +0000 http://www.retaildoc.com/blog/?p=4322#comment-40926 I agree Heather, I remember when it first aired and it had a yucky factor to it. That's the same way I've felt hearing employees argue over "whose customer that was." Even when they didn't work on a commission or bonus structure! I agree Heather, I remember when it first aired and it had a yucky factor to it. That’s the same way I’ve felt hearing employees argue over “whose customer that was.” Even when they didn’t work on a commission or bonus structure!

]]> By: Heather Stranghttp://www.retaildoc.com/blog/elinor/#comment-40906 Heather Strang Fri, 02 Dec 2011 17:39:49 +0000 http://www.retaildoc.com/blog/?p=4322#comment-40906 I am so totally uncomfortable with this. I can't even watch the video. It's horrible when someone goes to such lengths - it's actually pretty icky. I love that you're giving store managers tips on setting ground rules so this never happens. I worked in sales many moons ago and so now when I'm out, I ask for the card of someone if I'm going to take time to think it over - IF - I have enjoyed working with them. I did that at Best Buy and they told me - no worries they don't work on commission. But then when I came back, I got stuck with the worst sales person ever and wished my original guy could have helped me. Customers need to ask for what they want and retailers need to have plans in place to respond.Eww - Elinor. So sad!Thanks for rockin it Bob - per the usual, Heather :) I am so totally uncomfortable with this. I can’t even watch the video. It’s horrible when someone goes to such lengths – it’s actually pretty icky. I love that you’re giving store managers tips on setting ground rules so this never happens. I worked in sales many moons ago and so now when I’m out, I ask for the card of someone if I’m going to take time to think it over – IF – I have enjoyed working with them. I did that at Best Buy and they told me – no worries they don’t work on commission. But then when I came back, I got stuck with the worst sales person ever and wished my original guy could have helped me. Customers need to ask for what they want and retailers need to have plans in place to respond.

Eww – Elinor. So sad!

Thanks for rockin it Bob – per the usual,
Heather :)

]]> By: elinor burketthttp://www.retaildoc.com/blog/elinor/#comment-475 elinor burkett Sun, 21 Mar 2010 16:34:14 +0000 http://www.retaildoc.com/blog/?p=4322#comment-475 [...] Kanye'd as the lingo now goes by red-headed Elinor Burkett. Burket was actually nominated ...How To Deal With A Salesperson like Elinor Burkett | Bob ...Do you have an Elinor on your sales team? You know, the one who screams, That was my sale! The one [...] [...] Kanye'd as the lingo now goes by red-headed Elinor Burkett. Burket was actually nominated …How To Deal With A Salesperson like Elinor Burkett | Bob …Do you have an Elinor on your sales team? You know, the one who screams, That was my sale! The one [...]

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