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Archive for June, 2009

How To Win: Office Depot Two Minute Video Contest

officedepotcontest

Last week, Office Depot launched a search for the nation’s best and smartest small businesses. The “Office Depot Adopt a Small Business Contest” will recognize 500 small businesses, awarding them each with a $1,300 Office Depot Gift Card, tech support for a year from Office Depot’s Tech Depot Services, and copy, print, and ship services from Office Depot’s Design, Print, and Ship center. Total prize value is over $2,000.  This could save the winner enough for a vacation!

To enter, you can upload an original two-minute video that outlines the smart things your company is doing to survive these difficult times. Visit the site for official rules and regulations; here’s the link http://www.thesurvivalofthesmartest.com/#/contest.

To win,  you brag about how smart you are coping with the recession.  How about how you are scheduling better? How about the way you are managing your buying needs based on input you receive from your Facebook fan page, Twitter feed or email contest? How about the way you are using stealth ways to get by the gatekeepers at larger businesses to get your message to employees?  New ways you have altered hours to react to customer demand changes? There are thousands of things readers of this blog like you are doing! Just share it with us!

How to do it? Low tech you can use the Flip camera available just about anywhere to quickly video, import into your Mac or PC and edit with the included software. images-5

Want to do it high tech? Use HD Sony cameras to import into iMovie and use Title cards, annotations and music.  Either is fine -you just have to do it!

Oh and if you’re thinking, “A competitor will steal my idea,” get over yourself.  Even if a competitor learns of an idea, less than 10% will ever do it. You’re more likely have to have A-Rod walk in the door before that happens.

What I like about this contest my buddy Steve Strauss alerted me to is that it is what is RIGHT with American businesses! We hear of so many dumb things a few people do but not the innovations and smart things 90% of businesses do on a day-to-day basis.  Now’s your time! It doesn’t have to be major, just “smart.”  If you’d like to send to me it first, I’d be glad to give you any helpful feedback, just send me an email.

The prize is great but the experience of creating a two-minute video is one of the best byproducts to get you comfortable with trying new technology.  Tomorrow I’ll cover YouTube so stay tuned and get shooting!

How to use all your tools to gain market share.

CVS: Clutter Vanquished Seriously – The Display Lesson For Retailers

images-3I was in a CVS at the border between Huntington Beach, CA and Costa Mesa early Sunday morning looking for foot powder. I’d been on my feet too much during this trip and figured Tinactin would do the job quickly.img_0348

I spotted the CVS with their automatic doors open wide at 8am with their stated hours being 10am-10pm. Were they really open? I walked in.

Now I have to tell you, retail clutter is so prevalent in most CVS stores and their ilk that I usually dislike the experience. From the moment I walked in, this one was different. I could move. There was space. Heck, they even displayed things well.

img_0345I moved back to the aisle cleverly signed “Foot” to find Tinactin locked up like it was an expensive digital camera with the words I hate in retail, “Please ask for assistance.” I went back to the counter where Jorge was, “Can you open the Tinactin display for me?” He pleasantly said, “I’ll be right there.”

Shortly we were back and he was unlocking it. I asked, “Do these have a way of disappearing?” He answered, “Yes sir, we stocked it one day and it was stripped in the same day.  They took all the products out of their boxes and left the boxes.”

Wow!  Looking through the store you could see pride of ownership, even in a high theft market.  There was the furniture display that included a host of add-ons including traveling beach chairs, pads, towels and chips. img_0342

img_0346There was the end cap for Bounty paper towels with cleaner, a bag for holding the cleaner and  disinfectant spray.

Every aisle was well merchandised with plenty of space for the retail displays to make customers pause and consider the picture. Brilliant.

img_0347In the cosmetic aisle where you can hardly move in many convenience stores because they are so loaded with product, this store had a simple table with one manufacturer’s sun care products in different heights with coordinated gift bags. Very smart.

Consider the difference between this store in Huntington Beach, CA and the one in Hudson, NY for Lindt chocolates.  On the left is the one in Huntington Beach which features cards, Korbel champagne and  Lindt chocolate.

HB CVS

HB CVS

And this one on the right, same display unit in Hudson low on product with competitors cheaper products at the bottom and beef jerky taped to the side.

Hudson

Hudson

Which one do you think sells more product?  This is always the dilemma for manufacturers displays – you put this great unit out there but what does it end up looking like in the field? Not to worry in Huntington Beach CVS – these guys and gals should be promoted as great ambassadors for your brand.

The care employees take with you merchandise during a recession can really make a difference in your sales.

Wanna learn more about merchandising your store?

Don't Put Retail Display Windows On "Set and Forget"

I was speaking at the Marriott Disneyland resort Saturday and I walked past the gift shop several times over a couple days, like most visitors.  There’s not much to look at in the corridor due to a good design that focuses your attention to either of two windows.img_0341

In the window on the left was a sign Brighton and several handbags nicely laid out. In the back a few yellow flowers to add interest.  After the first time I saw it, my interest waned because I’d “seen it.”

What struck me was that it didn’t change while I was there. What a missed opportunity in a resort with nearly 4000 rooms, near Disneyland and across from the Convention Center!

You want to grow sales and you have windows? Change them like you do your socks or underwear.

I learned this from a swimwear shop at the Hilton Hawaiian Village many years ago.  Every day they got there about an hour before the store opened and completely changed the merchandise in the window.  Not the whole display mind you – that would take hours if not days.

What that did was capture everyone who passed by – and there were thousands – attention because we always saw something different.  I imagine they could showcase their entire store within a month.

This is one of the easiest things to do with most gift shops, apparel shops and even bookstores in high traffic locations like downtowns, busy malls and resorts yet it is the least utilized.

Don’t put your windows on “set and forget.”  Instead, create a look for the window with an eye to how you can rotate your coordinated merchandise through the week.

This approach is not for everyone but if you’re looking for more customers, we’re often walking right past thinking, “seen it.” Stop us and grow profits.

Want more ideas for how to compete?

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