Entries from August 2008

Thursday, August 28th, 2008

Rev. Martin Luther King Jr., My Dad, And Obama

I asked my dad Garnett Phibbs how he felt tonight watching the first black man successfully running for President of the USA. He said, “I couldn’t be happier – proud as a peacock.” He added, “Nobody even remembers that King wasn’t even allowed to vote in 1963 when he gave the “I Have A Dream” speech.”

Wednesday, August 27th, 2008

Obama, Hillary and Your Bitter Betty Employees

Fire the Carol Anderson’s of the world for your own sake. If you are Carol, get some help. We all have a cousin who’s getting a divorce, or a father in a hospital bed alone, sick and yet we can’t change the inevitable, have an autistic child, a suicidal family member, fill in the blank – we don’t need you to bring your drama and bad attitude into our lives on a daily basis. Cynicism isn’t funny or something to be tolerated in this day and age.

Tuesday, August 26th, 2008

Existing Home Sales And Consumer Confidence Rise

U.S. sales of previously owned homes rose a healthy 3.1% in July from the previous month.  Existing-home sales increased to a seasonally adjusted annual rate of five million units, the highest since February, the National Association of Realtors said Monday. The increase was foreshadowed by a rise in the number of signed contracts in the [...]

Thursday, August 21st, 2008

Fire The Lack Mentality Employees!

Fire ‘em or risk only selling the markdowns. A lack mentality is deadly when your customer base is being challenged. That’s true of any business from an airport concession, Lord & Taylor or western wear store.

Monday, August 18th, 2008

Urban Outfitters Shows Recession In Retail Is Not A Given

Philadelphia’s upscale specialty retailer continued to defy the consumer downturn, thrilling investors with a 79 percent increase in second-quarter profits. The profit surge came off a 30 percent increase in sales, which reached $454 million, compared with $348 million a year ago. Customers bought a lot of merchandise at original prices — not on clearance racks [...]

Friday, August 15th, 2008

Macy’s Hires dunnhumbyUSA: Putting Lipstick On A Pig

Because only if you are willing to connect the dots from the promise you pay megabucks for agencies to create and the actuality your customers experience, is your money wisely being spent. If not, you’re just Macy’s with a different widget to sell–putting lipstick on a pig.

Thursday, August 14th, 2008

Retailing In A Recession: There Is Good News Out There

If you look deep enough in July retail sales, you find that sales at department stores and other general merchandise stores rose 0.3%. Sales at furniture stores, hurt by the slump in housing, rose 1% in July.

Wednesday, August 13th, 2008

Live From Beijing? Nope It’s Video Fireworks

Hey, it’s marketing – it’s all smoke and mirrors. Who doesn’t realize magazine ads are airbrushed to reduce wrinkles, add abs or reduce waists? TV is entertainment – not reality as much as we sometimes believe.

Thursday, August 7th, 2008

Settling For Lousy Service, Economy, Lives – It’s Our Own Fault

And here we are in the 21st century being told (since 2006 thank you very much CNN) that the economy is slowing –no matter how the numbers differ from projections, they keep saying it. Almost as if to make us lose hope. And many have.

We’ve settled for despair.