  |
Home | Login | My Cart | Contact Us | Site Map |
 |
     |
 |
 |
Resources Articles & Special Reports Video Clips Bob's Blog Contact Us
"It isn't that the big will overtake the small
It's the creative that will devour the passive"™
The Retail Doctor® on News-Talk 1480 WHBC
Every Tuesday morning Fred, Pam and I discuss what small business can do to grow sales - especially in a recovering economy. You can also listen live every Tuesday at 6:50am EST on the web at WHBC. I post the segments within 24 hours of airing if you miss any.
| Feb. 23, 2010 | Educating while you sell helps consumers. Learn all about coffee too on this segment. | Download mp3 |
| Feb. 16, 2010 | You have to sell it! | Download mp3 |
| Feb. 9, 2010 | How to deal with consumer objections is easy if you use them. | Download mp3 |
| Feb. 2, 2010 | Less is still less, don't kid yourself you can do more with less. | Download mp3 |
| Jan. 26, 2010 | Technology trends in retailing. | Download mp3 |
| Jan. 19, 2010 | Employee theft, what to look for. | Download mp3 |
| Jan. 12, 2009 | How to sell to 2. | Download mp3 |
| Jan. 5, 2010 | Retail Trends for 2010. | Download mp3 |
| Dec. 22, 2009 | How to sell to guys. | Download mp3 |
| Dec. 15, 2009 | How to deal with customer complaints. | Download mp3 |
| Dec. 8, 2009 | How to save a sale. | Download mp3 |
| Dec. 1, 2009 | If all America will buy is a "deal" then every selection will be dumbed down. | Download mp3 |
| Nov. 24, 2009 | Black Friday madness is the same story year in and year out. | Download mp3 |
| Nov. 17, 2009 | Things retail employees should never do during the holidays. |
Download mp3 |
| Nov. 10, 2009 | Your Main Street feel the city isn't doing enough for you? |
Download mp3 |
| Nov. 3, 2009 | Tips to improve the open rates of your emailed newsletters to your customers. |
Download mp3 |
| Oct. 27, 2009 | Attitude determines altitude. What other choice do you have but expect the best. Either you think you can succeed or not. We continue to hold onto negative engery which limits our choices. Its your choice to look at your feet or up at the sky. |
Download mp3 |
| Oct. 20, 2009 | Be realistic if you want to open a business. If you go into it with your eyes wide open - you'll probably be successful. |
Download mp3 |
| Oct. 13, 2009 | Toy stores, mission shoppers and what are customers looking for these days. |
Download mp3 |
| Oct. 6, 2009 | How to sell more tips from a visit to a craft fair. |
Download mp3 |
| Sep. 29, 2009 | Hiring tips and how not meeting the expectations set up from your great store design can cost you business. |
Download mp3 |
| Sep. 22, 2009 | If you have a business where there are deadlines or orders are dependent on others to do their job, never wait for the customer to contact you. Be proactive and tell them you’ve checked on an order and tell them it is “6 weeks out “if it is 4. You’ll be a hero if it arrives at 5. |
Download mp3 |
| Sep. 15, 2009 | What do customers get out of shopping and what do employees get out of retail? Validation. |
Download mp3 |
| Sep. 8, 2009 | Did you see the poll that 45% of small business employers pay just to show up? It started the ball rolling on this segment. |
Download mp3 |
| Aug. 25, 2009 | Market by calling your competitor the devil and you can appear the angel. I discuss the new California commercial response to Nevada's trying to steal business ads. |
Download mp3 |
| Aug. 18, 2009 | Family businesses don't attract the younger generation because they don't make profit. |
Download mp3 |
| Aug. 11, 2009 | Positive mental attitude makes the difference between, "I can" and "I won't." |
Download mp3 |
| Aug. 4, 2009 | Employees are dealing with survivor's guilt which means they are prejudging customers as to whether they can afford something or not which is very dangerous to your profitability. |
Download mp3 |
| July 28, 2009 | The story of Arrow shirts and how they threw all their inventory out knowing they would die if they didn't change. |
Download mp3 |
| July 14, 2009 | Does being a salesperson or business person require training? What are the qualities required? |
Download mp3 |
| July 7, 2009 | Being friends with your employees and your customers will cost you. Think like a merchant to make money. |
Download mp3 |
| June 30, 2009 | Michel Jackson is the new hit on iTunes, what falling off your customers' radar can cost you. |
Download mp3 |
| June 23, 2009 | Secret tip how to check if a neighborhood is really going to perform for you. |
Download mp3 |
| June 16, 2009 | To sell more, find out what they are wanting to do first. |
Download mp3 |
| June 9, 2009 | Merchandising, the importance of it and how to do it properly. |
Download mp3 |
| June 2, 2009 | Clever signs make us look. |
Download mp3 |
| May 19, 2009 | Hagglers. We've all read about them and people are doing it more. Unless you have trained your crew how to deal with them, you could be losing the sale. |
Download mp3 |
| May 12, 2009 | Celebrity Apprentice teaches how losers limp excuses look bad to everyone and what you can do about it with your sales team. |
Download mp3 |
| May 4, 2009 | How to shop a competitor and why. Also, the importance of mystery shops. |
Download mp3 |
| April 28, 2009 | Everyone sells. How to open a window of contact to build trust and what happens if you only do half of it. |
Download mp3 |
| April 21, 2009 | How to merchandise your store and a tip about what your website must have on the title bar. |
Download mp3 |
| April 14, 2009 | Creative ads are topical. Retailers and restaurants are using the words "recession," "bailout" and "stimulus" to increase sales. |
Download mp3 |
| April 7, 2009 | Publicity, good and bad as well as what the battle will be in 2009 to get your business going. |
Download mp3 |
|
 Sales RX™ DVDThe 5 Parts to a Successful Sale If you'd like to make more sales and more profits with every sale, check out this powerful promise from Bob Phibbs, the Retail Doctor®... Now you can double your sales with my proven five-part process that allows you to convert more lookers to buyers and make higher sales even with fewer customers.  You Can Compete: Double Sales Without Discounting Get the same concrete advice thousands have profited from. With a proven track record of success, this book is for any independent business owner, whether you are being challenged by big-box stores, doing great and want to do even better or just starting out, this book can help anyone grow their sales. |
Retail Doc Home | Products | Services | About the Doc | Media | Bob's Blog | Contact Us | Members | Site Map
Tel: (562) 260.2266
Copyright © Bob Phibbs 2009 - All Rights Reserved